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Home Warranty – Update – Help Appreciated!!!


About a month ago I wrote about a home warranty and how one failed my buyers.  Many people have contacted me asking for an outcome of the situation.  This has been a big lesson and one I hope some of the agents, buyers and sellers can learn from this post rather than having to go through the troubles we have. It is common in central oregon to find a home with a heat pump.  It is also common to find REALTORS® and sellers offering a home warranty as an incentive to purchase one home over another.  One of the most common home warranties is AHS (American Home Shield).  I know a lot of us use this program and many of us have had good service and representation with this company.  Did you know that AHS does not cover geothermal heat sources or any of the components of such a system?  Did you also know that you can not receive a copy of the actual policy until it is paid for, which here is typically a week and sometimes two from the close of escrow?  At that point they mail -  yes snail mail the policy and the option to add additional coverage to the policy – that option is only good for 30 days from closing – so 2 weeks have been eaten up with the company processing paperwork – then a third week in getting the policy to the new owner.  If the new owner does not intend to live at the residence full time – you might want to call the company and confirm the proper mailing address.  AHS assumes that the new home is where the policy should be mailed – can you see a problem with this system?So, I represented a buyer that purchased a beautiful second home on The Deschutes River.  We wrote the offer that included a water test, a septic pump and inspect and a home inspection and verification of zoning for a portion of the land which we though to be wetlands.  The buyer attended the home inspection, and the septic pump and inspection, keep in mind that the buyer lives 4 hours away when the roads are not covered with snow.We received a copy of the property disclosure and saw no issues.  The home inspection showed a few items that the seller quickly agreed to have repaired.  The home inspection also reveled that the heating system was "complex" it is what is called a water furnace.  The inspector inspected the furnace to the best of his ability and explained to the buyer that the furnace was beyond the scope of his inspection and that he was not familiar with this particular type of furnace.  His report indicates it may be a good idea to have a qualified HVAC specialist look at they system if he had questions, but that the furnace was putting out adequate heat at the time of inspection.The transaction is not the smoothest I have ever completed, but we are able to work through several issues, a leaky septic tank, and some electrical issues and so on.  In the end we work our way through them one by one and all is done prior to the closing.  We close escrow on November 1 and the buyer has allowed the seller an additional 20 days rent back to make moving easier.  Thanksgiving weekend comes and the new home owner arrives late that evening to find the home extremely cold, they turn up the thermostat and you guessed it nothing.  The buyer is not worried – he has a home warranty and an agent that has assured him that the relationship does not end with the close of escrow.  The next morning he calls me and we call AHS only to find the warranty which we do not have a copy of does not cover any geothermal heating systems.  GREAT!  I call a trusted local HVAC company that agrees to go out on the holiday weekend for a very reasonable cost to check the system.  They arrive, and presto a few wires have burned through they are replaced and we all think – wow that was easier than we thought it would be. Did you get the date there – November 20 -Today is December 31, and guess what – yep you guessed it the furnace is still not working correctly – HVAC costs are up over $2000 a plumbing bill of $550 and now possibly a well re-drill estimated to be $2,500. Had we known the heater would not be covered on a home warranty or that the seller had had these same issues in the past do you think this would have been the home my buyers chose? If any of you know of a home warranty that covers geothermal systems please let me know – because once this issue is completely resolved, I am fairly certain this home owner will want a warranty.To make this even more frustrating it appears the seller's agent may have known of this issue, because when I contacted him about these issues back in November, his response was, "your buyer may be SOL" makes me want to deal with him again for sure.Any suggestions on a better home warranty for heat pumps are appreciated.additional information added -warranty companies feel that any heat pump is geothermal – in the Pacific Northwest it is common to have a heat pump that provides heat in the cooler months and AC in the warmer.  These units use the heating and cooling of water to create heat – hence they are geothermal

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Happy Ending For Family Pet
central oregon is a place of beauty and an area that is often shared with a wide variety of wild life.  Most of the wild life in central oregon is harmless and beautiful to look at, enjoyed by all and often the talk around the water cooler.  Who saw a heard of elk, or a deer crossing the road and so on?  Today reality set in for some, a home I sold about 2 years ago came into the news.  The home owners live in this cute little home with their children and a dog.  They started their day as they typically do.  One of the kids went to the back door and let out the family dog, turned to go put on his jacket and go play with the dog.  Dad apparently looked out the door or window prior to the child going out to see a cougar chasing the dog.  The homeowner was able to get the dog in the home before it was injured and called 911.  The sheriffs that responded called Oregon Department of Fish and Wildlife who felt putting the animal down was the best resolution.  It was daylight, in a neighborhood of families and tracking or trapping the animal could lead to a dangerous situation for children getting on and off school buses.Although, this is not an everyday occurrence, it does happen.  No matter how long you have lived in central oregon, it is a good idea to always respect the wild life and keep a safe distance.  If you find your self in a situation similar to this one, please call the authorities and let them deal with it.Read the story on my favorite central oregon News Source.

Sell and Buy real estate and Rentals, Homes for sale, Vacation Rentals, Condos, New Homes and more!! real estate classifieds
Still an affordable place to live. Inverness, FL Call Melissa Dunn Licensed Florida Realtor. Build your new home here and enjoy the view on your front porch. Watch the boat parades as they. Date : Wed, 06 Jun 2007 11:30:49 PST Pompano Beach Luxury Condo – Price Not Available POMPANO BEACH ON THE INTRACOASTAL WATERWAY. [...]

Caldera Springs Lots and Incentives!
Caldera Springs is one of central oregon’s newest resorts. There are still a few lots under $300,000 with great incentives for the buyer. Including a few lots that have an owner carry for 3 years.Crosswater is located across the street and one of the wonderful incentives is a discounted Crosswater Golf Membership.One particular lot is currently on resale, (Lot 106 on Dancing Rock Loop) is curently listed lower than the phase I pricing it was purchased for. Currently offered at $365,000 originally purchased for $425,000. This lot has a great Mt. Bachelor and golf course view is close to the Lakehouse and Obsidian Lake. Click Here For a Detailed Report of the Property 106-dancing-rock-lp-mls-printout.pdf For a complete list of lots currently for sale please click here caldera-lots.pdfFor a complete list of homes currently for sale please click here homes-caldera-springs.pdfPlease contact me for a complete list of incentives and programs available to buyers in Caldera Springs. ________________________________________________________________________________________________________ Thesa Chambers Broker Sunriver Realty 541-771-7064 Mailing Address PO Bo x 3650, Sunriver, OR 97707 Physical Address 57057 Beaver Drive, Sunriver, OR 97707

National Food Sales Account Executive
Expanding supplier of Food Products to the Correctional industry is seeking National Sales Executives looking for a Career in the fastest growing area in the Food Industry. Company provides existing customer list, highly valuable products, training and th…… Technical Product Support Engineer Evaluate new products against [...]

15987 Livewood Ct., La Pine, Oregon 97739
WELL, WELL, WELLWell – Located, Well – Built, Well – MaintainedQuality upgrades make this home your choice! Slate entry and hearth embrace the cozy propane free standing stove that will take the morning chill off or create a romantic evening. 3 bedrooms, 2 baths, family room and huge living room make this the perfect home. Double car attached garage with a paved drive, full RV area with pull through drive. Back deck is the perfect spot to enjoy the family BBQ or a quiet cup of coffee.Located on the corner of Day Road and Livewood Ct this home has perfect access to Bend, Sunriver and La Pine. Paved and plowed road makes winter a breeze. 15987 Livewood Ct. La Pine OR 97739 $252,500 1704 Square Feet 3 Bedrooms 2 Bath

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